It’s much easier to keep good customers happy than to try to replace them.

They’re happy saving money.

So when they can go to merchants in their neighborhood and save instantly thanks to you, well, the math is simple: They’re pleased, they stay with you.

By offering your customers ongoing savings that are due solely to their relationship with your company, you create an embedded benefit that your competitors will find difficult, if not impossible, to duplicate. 

This compelling value proposition has been leveraged by GM Motor Club, Comcast and Sovereign Bank among hundreds of others.

And it can work for you. Together, we can develop retention programs.  Branded with your logo, that keep your customers yours. There’s no discounting the value in that.

Marketing Challenge:  A large national cable operator faced a significant increase in subscriber churn due to increased competitive activity.

Our Solution:  We partnered with the cable operator to create a personal retention benefits program that featured local and national discounts delivered via print and online vehicles.  The integrated marketing program resulted in a reduction in subscriber churn by more  than 50% and earned an international Gold Mark award for retention.